Expert view | Abir JLASSI—SDIRI- Expert in E.business & Digital Marketing, Transformation Coach ICF: “Several professions will disappear to make way for automated software/systems”
Artificial intelligence and IOT (internet of things), machine learning are gaining more and more ground to facilitate the customer experience. Several professions will disappear, especially those of an operational nature to make way for software and automated systems. But this in no way threatens the presence of the human who will be invited to solve …