KBC expands its app with "energy" tools - Finance

KBC expands its app with “energy” tools – Finance

The bank-insurer KBC is further expanding its mobile offer with new extra-banking services to keep its energy bill under control.

As high energy prices worry many households, KBC (and CBC) is launching a series of tools in its mobile app to save more and keep your energy bill under control.

Energy Advisor

Without doubt having the most extensive app in terms of practical services, which has a total of 1.9 million unique users and whose functionalities related to mobility have been very successful (train ticket purchases, etc.), the bank is now putting the package on the theme related to energy. Is thus made available to customers in the home page of the app a energy barometer which shows electricity consumption in Belgium, as well as a digital overview of personal consumption, in collaboration with Fluvius.

In addition, KBC also plans to launch a turnkey service to facilitate the construction or renovation of a house (advice, price reduction, trades, etc.). Currently in the test phase with 250 KBC employees, it should be launched during the course of next year.

Housing ecosystem

For the past few months, the KBC (and CBC) mobile application has also included a tool called “My energy” which compares the prices of natural gas and/or electricity and allows customers to change supplier if they wish. . Since the launch of the service, more than 30,000 simulations have been carried out which have led to 1,000 contract modifications.

With all these new features, KBC intends to position itself as a sort of energy advisor. The objective for the bank-insurer is obviously to retain customers within its own ecosystem linked to housing, in order to be able to offer them mortgages intended to finance possible renovation work.

As high energy prices worry many households, KBC (and CBC) is launching a series of tools in its mobile app to save more and keep your energy bill under control. Energy advisorWith probably the most extensive app in terms of practical services, which has a total of 1.9 million unique users and whose functionalities related to mobility are very successful (train ticket purchases, etc.), the bank is now going all out on energy-related themes. An Energy Barometer is thus made available to customers on the home page of the app, which shows electricity consumption in Belgium, as well as a digital overview of personal consumption, in collaboration with Fluvius. Elsewhere, KBC also plans to launch a turnkey service to facilitate the construction or renovation of a house (advice, price reduction, trades, etc.). Currently in the test phase with 250 KBC employees, it should be launched next year. which compares the prices of natural gas and/or electricity and allows customers to switch suppliers if they wish. Since the launch of the service, more than 30,000 simulations have been carried out which have led to 1,000 contract modifications. With all these new functionalities, KBC intends to position itself as a kind of energy adviser. The objective for the bank-insurer is obviously to retain customers within its own ecosystem linked to housing, in order to be able to offer them mortgages intended to finance possible renovation work.

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