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BlaBlaCar adds an HR component

BlaBlaCar adds an HR brick to its financial system in SaaS mode


Sbastien Labat, VP Engineering at BlaBlaCar: We are counting on Mercer’s expertise and know-how to deploy this ambitious and important project for the development of BlaBlaCar.

The French carpooling platform BlaBlaCar has extended the human resources part of its Workday system, already used for financial management, by again calling on Mercer, a subsidiary of Marsh McLennan, for the integration.

AdvertisingBorn in the early 2000s, the BlaBlaCar carpooling platform is now present in 22 countries. It has over 100 million members and is used by 25 million travelers every quarter. After implementing Workday’s financial management solution in SaaS mode in 2016, the company decided to call on Mercer in 2018, a subsidiary of insurance broker Marsh McLennan specializing in HR consulting, to finalize the integration. In 2021, the company decided to add Workday’s human resource management brick, again calling on Mercer for this project.

The first deployment of Workday, with a go-live on August 1, 2016, met a need for BlaBlaCar to equip itself with management systems capable of keeping up with its pace of development. Over the previous three years, the company had in fact grown from 50 to 550 employees and its financial team of 2-3 people to around fifteen, as Sylvain Montoro, vice-president of finance at BlaBlaCar, told a webinar organized by the publisher. BlaBlaCar had successively moved from outsourced accounting to various internal management software, but these were not enough to scale up. In addition, they came with a host of tools to support different processes, from purchasing to reporting to expense reports. The deployment of Workday made it possible to unify the architecture, to gain in reliability with better integrity of the financial data and finally to provide the flexibility required to support the international expansion of the platform. In 2018, BlaBlaCar commissioned Mercer, which offers a digital transformation offer for HR and Finance processes based on Workday, in order to finalize the harmonization of all the financial information systems of its subsidiaries, to integrate bus activities (OuiBus in France) in the system and take charge of maintenance.

A two-phase deployment

In 2021, when BlaBlaCar chooses to also deploy the HR part of Workday, the company employs more than 700 employees. The same needs observed in the finance function are also felt at the level of human resources and the company wishes to optimize the management of its talents. BlaBlaCar has again retained Mercer to support it in the implementation, in particular to take advantage of an agile method accelerating integration. The project started in February 2022 and will run in two phases until the summer. First, BlaBlaCar rolled out the central HR system, as well as leave and time management. The second phase provides for the implementation of management tools for compensation campaigns, talent management and performance monitoring. Based on our experience of adopting Workday in the finance sector, we have chosen to rely on Mercer to integrate the solution into human resources, says Sbastien Labat, vice-president of engineering – operational buses & business services at BlaBlaCar.

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