Customers have found their way back to bars and restaurants. But establishments like those of the Dubuisson brewery (Leuze-en-Hainaut) are struggling to find the staff necessary for their proper functioning.
1. Thirty-four positions are vacant in your six establishments. How do you explain this disaffection for the hospitality professions?
1. Thirty-four positions are vacant in your six establishments. How do you explain this disaffection for the hospitality professions? The Covid-19 was a big warning shot. Many workers left the sector because they needed a full salary while we were on forced stop. Our job is relatively difficult, with heavy schedules that complicate family life. We work when the others are having fun or on vacation, it’s not easy, we have to admit. But there, when we are missing 20 to 25% of our staff, it becomes very complicated. Are we going to have to limit the card to simplify service or reduce our opening hours? In the medium and long term, there is a real danger for the sustainability of our sector in Belgium and throughout Europe. 2. Shouldn’t you, as employers, adjust working conditions to make your establishments more attractive? But we do: we have organized ourselves so that our staff can work a four-day week and therefore have three days off for family and leisure. The jobs are not badly paid, around 1,800 euros net for a server. It is a rewarding job, in which there is a way to train and evolve throughout your career. When you’re in active life, you have prospects, you can move forward, evolve, it’s motivating. However, I have to face the facts: out of 10 CVs received, there are ultimately only one or two candidates who show up for job interviews. Even recruiting students for the high season has become complicated. Frankly, it’s getting discouraging. 3. Do you consider that the allowances are too generous and do not encourage job seekers to seek work? I am not judging the system, I am just observing the situation and appealing to governments. We need concrete actions to encourage people to come and work in our establishments. We are ready to participate in training plans, it is part of our role. Today, the entire sector is in danger. Some of our suppliers are reducing their deliveries because they can no longer find drivers for their trucks.